Front Desk Medical Receptionist

$35,360 - $39,520/Yr

Remedy Rheumatology - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

About the position

We are seeking a friendly and detail-oriented Front Desk Receptionist to join our dynamic team at Remedy Rheumatology. The ideal candidate will provide exceptional patient service, manage administrative tasks, and ensure a smooth flow of operations in our Rheumatology private practice clinic.

Responsibilities

• Greet patients, answer phone calls, and respond to emails in a professional and courteous manner.
• Manage patient schedules, appointments, and records accurately.
• Handle patient inquiries and concerns in a timely and empathetic manner.
• Perform various administrative tasks, such as data entry, confirmation calls, and mail distribution.
• Maintain a clean and organized reception area, ensuring a welcoming atmosphere for patients.
• Provide phone etiquette and 10-key typing skills to handle high volumes of calls and data entry.
• Familiarity with medical clinic procedures and patient service standards.
• Collaborate with other staff members to ensure seamless operations.

Requirements

• Prior experience in a healthcare clinic setting, preferably in a front desk or administrative role.
• Experience with phone systems and Epic preferred.
• Strong patient service skills and ability to handle patient inquiries and concerns.
• High school diploma or equivalent required; associate's degree or higher preferred.

Nice-to-haves

• Customer service experience of 1 year (Preferred)
• Medical terminology experience of 1 year (Preferred)
• Computer skills experience of 1 year (Preferred)

Benefits

• Health insurance
• Paid time off