Front Desk Medical Receptionist

Texas Physical Therapy Specialists • New Braunfels, TX

393d • $31,200 - $35,360

About The Position

The Front Desk Medical Receptionist at Texas Physical Therapy Specialists plays a crucial role in providing exceptional customer service and administrative support within a healthcare setting. This position involves managing front desk operations, ensuring a welcoming environment for patients, and facilitating smooth appointment scheduling and patient interactions. The role is designed for individuals who are organized, multitask effectively, and are passionate about helping others in a supportive and family-like work culture.

Requirements

• High School Diploma/GED required.
• Proficient in MS Office and basic office support skills (telephone, filing, data entry).
• Excellent telephone etiquette and pleasant personality.
• Strong verbal and written communication skills.
• Ability to maintain HIPAA compliance.

Nice To Haves

• Previous experience in a similar role desired but not required.

Responsibilities

• Provide amazing customer service to patients and visitors.
• Check patients in and out for appointments according to company policy and procedures.
• Efficiently schedule patient appointments for both new and existing patients.
• Manage referral processes and insurance verifications.
• Collect payments and maintain accurate financial records.
• Warmly greet and welcome patients upon arrival.
• Answer phones and direct patients to the appropriate area or person.
• Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
• Prepare patient charts/documents and perform routine administrative duties.
• Complete opening and closing duties as assigned.

Benefits

• Medical, dental, and vision insurance coverage.
• Short-term and long-term disability insurance.
• Generous paid time off (PTO).
• 401(k) with employer matching.
• Free life insurance.
• Family building and parental benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED