Synergenx Marketing - Tomball, TX

posted 3 days ago

Full-time - Entry Level
Tomball, TX
Ambulatory Health Care Services

About the position

The Front Desk Medical Receptionist at SynergenX plays a crucial role in providing excellent customer service and managing the front office operations. This position involves greeting patients, managing appointments, handling payments, and maintaining patient records while ensuring compliance with privacy laws. The ideal candidate will contribute to creating a welcoming environment for patients and support the overall efficiency of the medical office.

Responsibilities

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately
  • Collect payment for services and make bank deposits
  • Maintain and manage patient records, privacy and security as required by law
  • Update and schedule appointments, call missed appointments
  • Contact new patient inquiries within 24 hours
  • Maintain a professional appearance and communication (written and oral)
  • Partner with team members to create the optimal patient experience
  • Perform daily light cleaning duties to keep the office organized and pleasant
  • Conduct monthly inventory and ordering
  • Verify insurance and process intake of new patients, discussing services efficiently with patients.

Requirements

  • Proof of High school diploma or GED
  • Medical assisting experience preferred
  • Customer service background
  • At least 6 months experience with Medical Front office reception
  • Proficient with Microsoft Office Word and Excel
  • Ability to pass a background check
  • Effectively manage a high volume of patients and calls simultaneously.

Nice-to-haves

  • Experience in weight loss programs

Benefits

  • Health insurance
  • Paid time off
  • Dental insurance
  • 401(k)
  • Vision insurance
  • 401(k) matching
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Employee assistance program
  • Health savings account
  • Free parking
  • Paid training
  • Paid sick time
  • On-the-job training
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