Front Desk Medical Receptionist

$32,760 - $39,312/Yr

Sono Bello - Orlando, FL

Full-time - Entry Level

Orlando, FL

Ambulatory Health Care Services

About the position

The Front Desk Medical Receptionist at Sono Bello plays a crucial role in providing exceptional customer service and administrative support in a dynamic and high-energy environment. This position is essential for ensuring a smooth patient experience, from greeting patients to managing appointment schedules and maintaining the front office operations. The role emphasizes a balance between professional responsibilities and personal life, with no night shifts or holiday work required.

Responsibilities

• Greet all patients and offer beverages.
• Check patients in and ensure the schedule reflects appointment status.
• Check patients out and schedule their next appointment.
• Maintain accountability for the schedule book.
• Introduce visitors to the appropriate personnel for assistance.
• Conduct confirmation calls for appointments.
• Pull next day's patient charts and organize them per scheduled appointment time.
• Prepare new patient charts.
• Maintain inventory of all front office supplies.
• Check email and forward to the appropriate staff member.
• Organize and maintain the file system.
• Keep the Front Desk and Lobby area clean.
• Process payments and print daily close-out reports on the scheduling system, reviewing for accuracy.
• Fill deposit slips for all received cash and checks.

Requirements

• Must be familiar with MS Office, including Excel.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to perform basic arithmetic operations.
• Ability to follow written, oral, or diagram instructions.
• Ability to problem solve.

Nice-to-haves

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Vision insurance