Front Desk Medical Receptionist

$33,280 - $41,600/Yr

DR. ENRIQUE J. HUERTAS - Miami, FL

Full-time - Entry Level

Miami, FL

About the position

We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and administrative support within a medical environment. The ideal candidate will be the first point of contact for patients, ensuring a welcoming atmosphere while efficiently managing various administrative tasks.

Responsibilities

• Greet patients and visitors warmly, providing them with necessary information and assistance.
• Manage medical scheduling, including appointment bookings, confirmations, and cancellations.
• Operate phone systems to handle incoming calls, directing them to the appropriate personnel or taking messages as needed.
• Maintain accurate medical records and ensure compliance with HIPAA regulations.
• Provide medical administrative support by filing documents, managing patient charts, and updating electronic health records.
• Assist in processing insurance information and verifying patient eligibility.
• Support the office team with various tasks as needed to ensure smooth operations.

Requirements

• Previous experience in a front desk or receptionist role within a medical setting is preferred.
• Familiarity with medical scheduling software and phone systems is essential.
• Knowledge of HIPAA regulations, medical records management, and basic coding (ICD-10) is highly desirable.
• Bilingual candidates are required English-Spanish to apply, as this will enhance communication with our diverse patient base.
• Strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment are crucial for success in this role.