Front Desk/Medical Records Clerk

$27,040 - $31,200/Yr

Clearview Diagnostic - Orlando, FL

Full-time - Entry Level

Onsite - Orlando, FL

About the position

The Front Desk/Medical Records Clerk is responsible for managing the front desk operations and performing various administrative and clerical tasks, including handling medical records. This full-time position requires a bilingual individual who can effectively greet guests, check-in and check-out patients, and manage correspondence and phone calls. The role emphasizes customer service, multitasking, and stress management skills.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Check-in and check-out patients
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
• Send/receive medical records from multiple providers
• Assign cases to the radiologist
• Approve medical reports

Requirements

• High school diploma or GED
• Bilingual proficiency
• Proficiency in Microsoft Office Suite & Excel
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Solid written and verbal communication skills
• Excellent organizational skills
• Multitasking and time-management skills
• Customer service attitude

Nice-to-haves

• 1 year of customer service experience

Benefits

• Paid sick time
• Paid time off
• Paid training