Front Desk Receptionist/Administrative Assistant

$35,360 - $35,360/Yr

Clarks Fork Mutual Insurance Company - Boonville, MO

Full-time - Entry Level

Boonville, MO

Insurance Carriers and Related Activities

About the position

The Front Desk Receptionist/Administrative Assistant plays a crucial role in managing the front office operations, providing customer assistance, and ensuring efficient communication within the office. This position involves handling telephone inquiries, managing mail, processing payments, and maintaining filing systems, all while supporting the management team with various administrative tasks.

Responsibilities

• Answer telephone and provide customer assistance in the office.
• Open, date-stamp, and distribute mail.
• Account for all premiums received and balance deposits daily.
• Print second notices and fill out proof of mailing forms.
• Cancel late policies due to non-payment on a daily basis.
• Responsible for daily deposits to the bank and mail to the post office.
• Maintain filing and print End-of-Day reports.
• Answer emails from mortgagees and agents.
• Make policy changes as necessary, including address and mortgagee updates.
• Process cancellations requested by insureds or agents.
• Print billing notices and reports, and prepare them for mailing.
• Write monthly review letters and letters for outstanding checks.
• Attend meetings when requested and perform typing/word processing as requested by managers.
• Complete any other duties or responsibilities as requested by the manager.

Requirements

• High school diploma or GED (preferred).
• 1 year of customer service experience (preferred).

Nice-to-haves

• Experience in social media management.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance