Front Desk Receptionist and Customer Service

$37,440 - $41,600/Yr

Murphy's Fireplace & Stoves - Salem, OR

Part-time - Entry Level

Salem, OR

Administrative and Support Services

About the position

We are seeking a dynamic Front Desk Agent to join our team at Murphy's Fireplace & Stoves. The ideal candidate will be responsible for providing exceptional customer service and administrative support at our front desk. This role requires a friendly demeanor and a willingness to learn new office processes, ensuring a welcoming environment for visitors and efficient handling of administrative tasks.

Responsibilities

• Greet and assist visitors in a professional and friendly manner
• Answer and direct phone calls to appropriate personnel
• Perform clerical tasks such as data entry, filing, and document preparation
• Coordinate office events and assist with project coordination
• Manage office supplies and maintain a tidy reception area
• Handle customer inquiries and provide support as needed
• Send invoices for products sold and call customers with order updates
• Meet with production as needed for updates
• Collect accounts receivable as needed
• Assist shop employees when needed

Requirements

• Proven experience in clerical, administrative, or customer service roles
• Proficient in Microsoft Office Suite
• Strong organizational skills with attention to detail
• Excellent communication and interpersonal abilities
• Ability to multitask and prioritize tasks effectively
• 1 year of administrative experience
• 1 year of organizational skills

Nice-to-haves

• House Call Pro experience

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off