Front Desk Receptionist and Eyewear Sales

We are seeking a dedicated and hardworking individual to fill the position of Front Desk Receptionist and Eyewear Sales at our location in Austin, TX. This full-time role offers a unique opportunity to work in a dynamic environment where exceptional customer service and sales skills are paramount. The position requires approximately 32 hours of work per week, with a schedule that promotes a healthy work-life balance, as there are no weekend or late-night shifts. The working hours are structured as follows: Monday, Tuesday, and Thursday from 9:45 AM to 6 PM, Wednesday from 9:45 AM to 4 PM, and Friday from 9:45 AM to 2 PM, allowing for half days on Fridays. In this role, you will be responsible for a variety of receptionist duties, including answering phone calls, checking patients in and out, and verifying insurance information. Additionally, you will engage in selling eyewear products, including glasses and contact lenses. The ideal candidate will possess strong customer service skills, with the ability to de-escalate situations when customers are upset. You will also be tasked with troubleshooting problems related to eyewear, adjusting and repairing glasses, and filing insurance claims to vision insurance plans. All employees will be cross-trained to learn other office roles, ensuring a versatile and collaborative work environment. We value experience but are also open to training the right candidate. If you have a background in optical, retail, or the service industry, we encourage you to apply. This position not only offers a great work environment but also a comprehensive benefits package that includes health insurance reimbursement, 401(k) with employer matching, vision insurance, paid time off, and employee discounts. We look forward to receiving your resume and cover letter for consideration.