Front Desk Receptionist at Medical Office

$33,280 - $52,000/Yr

Ophthalmology and Cataract Surgeons of Texas - Southwest Houston, TX

Full-time - Entry Level

Southwest Houston, TX

About the position

The Front Desk Receptionist at the Medical Office Ophthalmology and Cataract Surgeons of Texas is responsible for being the first point of contact for patients, providing exceptional customer service, and ensuring a positive experience for all visitors. This role requires strong organizational and communication skills, as well as experience in a medical or dental setting.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor
• Answer phone calls and faxes
• Schedule appointments and manage the appointment calendar
• Verify patient insurance information and collect necessary payments
• Maintain patient records and ensure accuracy of information
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Follow HIPAA guidelines to protect patient confidentiality
• Collaborate with medical staff to ensure smooth patient flow

Requirements

• Previous experience as a medical or dental receptionist is preferred
• Familiarity with Microsoft Word and strong computer skills
• Strong customer service skills with the ability to handle difficult situations professionally
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and prioritize tasks in a fast-paced environment
• Knowledge of medical terminology is a bonus

Nice-to-haves

• Experience in insurance verification (3 years preferred)
• Bilingual in Spanish

Benefits

• 401(k) matching
• Employee discount
• Paid time off