CareMax - Orlando, FL
posted 2 days ago
Full-time - Entry Level
Orlando, FL
Hospitals
About the position
The Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patients and medical support staff. Work Location: 5564 E. Grant Street Orlando, FL 32812.
Responsibilities
- Answers incoming calls in a courteous and professional manner.
- Schedules appointments and follows up on rescheduling and no-show appointments.
- Screens incoming telephone calls.
- Receives and conveys messages electronically, in writing and verbally.
- Greets patients and visitors in a prompt, courteous and helpful manner and directs patients to the appropriate area.
- Check-in and Check-out patients via EMR system.
- Collects and posts co-pay and/or payments according to health plan and conducts end of day reconciliation process.
- Verifies patient insurance prior to the services being rendered.
- Ability to update medical record and computer system with new information.
- Sorts and delivers mail, medical records and other correspondence to appropriate department.
- Participates in staff and educational meetings.
- Maintain a cheerful, positive, and respectful attitude.
- Other duties as needed and/or assigned.
Requirements
- High School Diploma or equivalent.
- Excellent organizational and interpersonal skills.
- Minimum of 1 Year experience as medical receptionist preferred.
- Required to have a command of the English and Spanish language and be proficient with grammar, spelling and verbal skills to communicate with patients, providers and staff in written and oral communication.
- Must be proficient in Microsoft Office and knowledge with computers, scanners, etc.
Nice-to-haves
- Bilingual English/Spanish preferred.
Benefits
- Access to continual education through CareMax University
- Starting with 18 days of Paid Time Off
- 8 company paid holidays plus a floating holiday
- 401(k) plan with company match
- Comprehensive medical package
