Cellcashr - Rochester, NY
posted 5 months ago
The Front Desk Receptionist position at CellCashr in Rochester, NY, is a part-time role primarily focused on providing excellent customer service during weekends. The ideal candidate will be responsible for greeting customers, answering calls, and managing company messages. This role requires a friendly and professional demeanor, as the receptionist will interact with the general public and assist them with inquiries related to cell phones, tablets, and laptops. The company specializes in purchasing these electronics for cash, and the receptionist will need to have a basic understanding of these devices to effectively communicate payout offers to customers. In addition to customer interaction, the receptionist will evaluate the condition and functionality of devices brought into the store. This includes running diagnostic tests using the company’s testing software and ensuring that customers are satisfied with their payouts. The role also involves ringing up customers using the cash register, scanning items into the inventory system, and maintaining the cleanliness and organization of the store. The receptionist will report any issues to the manager and provide status updates throughout the day, ensuring smooth operations during their shift. This position is ideal for someone who enjoys working in a fast-paced environment and prefers to work independently. Flexibility in scheduling is important, as the role is limited to weekends only, with an 8-hour shift each day. Candidates should possess basic math and computer skills, as well as a high school diploma or some college experience. The ability to communicate effectively and provide excellent customer service is essential for success in this role.