Front Desk Receptionist/ Customer Service Receptionist - Part-time

$35,360 - $35,360/Yr

World YWCA - Hartford, CT

Part-time - Entry Level

Hartford, CT

1-10 employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Front Desk Receptionist/Customer Service Receptionist position at YWCA Hartford Region is a part-time role focused on providing excellent customer service and support to visitors and staff. The role is ideal for individuals who are personable, reliable, and passionate about making a difference in a mission-driven environment. The receptionist will be the first point of contact for the organization, contributing to a welcoming atmosphere and assisting with various administrative tasks.

Responsibilities

• Answer and direct phone calls in a polite and professional manner.
• Greet and assist staff, customers, and walk-in visitors with a welcoming attitude.
• Sort and distribute incoming mail to the appropriate departments or individuals.
• Provide information and assistance to callers and visitors as needed.
• Maintain a tidy and presentable reception area.
• Handle basic administrative tasks as assigned.

Requirements

• Pleasant attitude and guest friendly.
• Good communicator and interpersonal skills.
• Ability to answer the phone.
• Enjoys greeting others with a smile.
• High School Diploma or GED equivalent.

Nice-to-haves

• Prior experience in a receptionist or customer service role is preferred but not required.
• Ability to work a flexible schedule.

Benefits

• Flexible working hours
• Opportunity to work in a mission-driven environment