Front Desk Receptionist, Customer Service Representative (On-site)

Trilogy Home Healthcare Port Saint Lucie - Port Saint Lucie, FL

Full-time - Entry Level

Port Saint Lucie, FL

About the position

The Front Desk Receptionist / Customer Service Representative at Trilogy Home Healthcare plays a crucial role in providing excellent customer service and administrative support. This position is responsible for greeting guests, answering phone calls, and performing various administrative tasks to ensure smooth operations within the agency. The role is essential in maintaining communication and facilitating the delivery of quality home health care services.

Responsibilities

• Answer telephone calls and greet guests and staff at the agency.
• Perform various administrative tasks to facilitate communication and maintain supplies.
• Ensure quality and safe delivery of home health care services.
• Assist in ordering and maintaining necessary documents and supplies.
• Provide excellent customer service to patients and visitors.

Requirements

• High school diploma or GED.
• 1 year of customer service experience preferred.
• Excellent communication skills.
• Functional knowledge of computer and technology skills.

Nice-to-haves

• 2 years of customer service experience.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Opportunities for advancement
• Life insurance
• Referral program