Front Desk Receptionist/Customer Service Representative

$40,000 - $75,000/Yr

Superior Body Shop - San Carlos, CA

Full-time - Entry Level

San Carlos, CA

Repair and Maintenance

About the position

The Front Desk Receptionist/Customer Service Representative at Superior Body Shop is a vital role responsible for managing the front office operations of a busy automotive collision repair facility. This position requires a professional demeanor, strong organizational skills, and the ability to provide excellent customer service while handling various administrative tasks.

Responsibilities

• Answering busy phones and directing calls appropriately.
• Checking customers in and cashing customers out.
• Maintaining organized files and performing clerical tasks.
• Scheduling appointments efficiently.
• Managing day-to-day office operations.
• Performing data entry and email correspondence.

Requirements

• 3+ years of experience in an office environment.
• Strong customer service skills.
• Ability to execute projects timely and accurately.
• Demonstrated problem-solving skills.
• Excellent written and verbal communication skills.
• Proficient in basic computer functions.
• Professional experience with QuickBooks is a plus.
• Accounts Receivable (AR) experience is highly desired.

Nice-to-haves

• Degree in Accounting or equivalent experience.
• Willingness to learn and grow with the company.
• Strong attention to detail.

Benefits

• Health insurance
• Paid time off
• Vision insurance