The Physicians Group - Edmond, OK
posted 5 months ago
The Front Desk Receptionist position at Dr. Shadid The Physicians' Group is a full-time role located in a busy Family Practice in North Edmond. This position is essential for ensuring a smooth and welcoming experience for patients visiting the clinic. The receptionist will be the first point of contact for patients, responsible for greeting them in a pleasant and professional manner. The role requires a strong focus on customer service, as well as the ability to manage multiple tasks efficiently in a fast-paced environment with frequent interruptions. The working hours are Monday through Friday, with no weekends or major holidays required, allowing for a balanced work-life schedule. In this role, the receptionist will handle a variety of responsibilities including answering phones, checking patients in and out, verifying insurance information, and processing charge entries while collecting patient co-pays and balances. Additionally, the receptionist will be responsible for entering patient demographics into the electronic health records system and performing other duties as assigned. The ideal candidate will possess a high school diploma or GED and have experience in a medical office setting, particularly with electronic health records and medical scheduling. Knowledge of medical terminology and phone etiquette is also essential for this position. The clinic offers competitive benefits to full-time employees, their spouses, and eligible dependents, including health insurance with minimal out-of-pocket expenses, dental and vision insurance, and a generous 401(k) plan with matching contributions. The receptionist will also benefit from a supportive work environment that emphasizes employee well-being and professional development.