Edmund James Salon - Palm Beach Gardens, FL

posted 23 days ago

Part-time,Full-time - Entry Level
Palm Beach Gardens, FL

About the position

We are looking for a friendly and professional Front Desk Receptionist to be the first point of contact for our busy hair salon. This role is essential in creating a welcoming atmosphere for clients and visitors, ensuring excellent customer service and efficient management of appointments and inquiries.

Responsibilities

  • Greet and welcome clients and visitors with a warm and friendly demeanor
  • Answer phone calls, schedule appointments and maintain appointment calendars
  • Check voicemails, take messages, and redirect calls as necessary
  • Provide information about our products and services to clients
  • Process payments and maintain accurate records
  • Handle customer inquiries and resolve any issues or complaints in a professional manner
  • Maintain cleanliness and organization at the front desk area

Requirements

  • Previous experience in customer service or receptionist role preferred
  • Prior or current salon experience a plus
  • Excellent communication skills
  • Superb computer skills
  • Strong attention to detail
  • Ability to multitask effectively

Benefits

  • Employee discount
  • Flexible schedule
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