Front Desk Receptionist for Outpatient Physical Therapy Clinic Wanted

$37,440 - $52,000/Yr

Matrix Physical Therapy And Wellness - Santa Monica, CA

Part-time - Entry Level

Santa Monica, CA

About the position

The Front Desk Receptionist at Matrix Physical Therapy and Wellness is a part-time role focused on providing exceptional customer service in a state-of-the-art outpatient physical therapy clinic. The position involves greeting patients, managing schedules, and ensuring the smooth operation of the front desk area, making it a vital role in the patient experience.

Responsibilities

• Greeting patients/customers.
• Scheduling patients and organizing employee schedules.
• Data entry and filing.
• Answering phones and accepting payments/copays.
• Managing online EMR (electronic medical records) systems to maintain medical records.
• Keeping inventory of supplies and re-ordering when necessary.
• Health insurance benefits verification.
• Cleaning and maintaining the organization of the front desk area.

Requirements

• 1 year of experience in a similar role or customer service position.
• Strong communication skills.
• Ability to multi-task and stay organized.

Nice-to-haves

• Prior experience in a healthcare setting is a plus.

Benefits

• Training provided if needed.
• Opportunity to help patients recovering from injuries or surgeries.