Lakeshore Sport & Fitness - Chicago, IL

posted 4 days ago

Part-time - Entry Level
Chicago, IL

About the position

The Front Desk Receptionist position at Lakeshore Sport & Fitness is a part-time role focused on providing exceptional customer service to members and guests. This position is primarily weekend-based and requires an outgoing and responsible individual who enjoys working with people. The role involves greeting members, managing account inquiries, and processing transactions, all while maintaining a friendly and professional demeanor.

Responsibilities

  • Greet and service members in a friendly and professional manner
  • Attentively and promptly respond to member needs
  • Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
  • Enter sales transactions for members, including program, service and product payments
  • Process member paperwork, including address changes, electronic funds transfers, and payments, etc.

Requirements

  • Minimum of six months customer service experience
  • Minimum of six months reception experience preferred
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