Front Desk Receptionist Job Albuquerque, NM

$31,200 - $35,360/Yr

Vision Source - Albuquerque, NM

Full-time - Entry Level

Albuquerque, NM

Ambulatory Health Care Services

About the position

The Patient Care Coordinator at Sandia Vision Clinic is a vital role focused on providing exceptional customer service and support to patients and staff in a fast-paced, dynamic environment. This position offers a unique opportunity to work a 4-day work week without weekends, making it ideal for individuals seeking work-life balance. The role requires enthusiasm and a willingness to learn, with on-site training provided to help new employees thrive in their positions.

Responsibilities

• Answering multiple phone lines
• Utilizing EHR and other support systems
• Money handling and check out
• Communication with patients via phone, in person, and text messaging
• Delivering outstanding customer service to patients, doctors, and staff
• Gathering and entering all patient information while complying with HIPAA guidelines
• Maintaining a positive attitude
• Detail-oriented tasks

Requirements

• Efficient verbal and written communication skills
• Organizational abilities
• Basic computer skills
• Strong customer service skills
• High school diploma or equivalent (preferred)

Nice-to-haves

• Fluency in Spanish (preferred)

Benefits

• Paid Time Off (PTO)
• Paid Holidays
• Medical and Dental Insurance
• In-House Vision Benefits
• 401(k) Program