Unclassified - Layton, UT

posted 5 months ago

Full-time - Entry Level
Layton, UT

About the position

As a Front Desk Receptionist at TownePlace Suites by Marriott Layton, you will be the welcoming face that greets guests as they arrive at our hotel. This full-time position is perfect for individuals looking to start their career in the hospitality industry, offering an entry-level opportunity within a supportive and energetic team environment. Your role will involve not only checking guests in and out but also providing exceptional customer service that enhances their overall experience. We pride ourselves on creating a personalized and welcoming atmosphere that goes beyond the typical hotel experience, and your contribution will be vital in maintaining this standard. In this role, you will work the night shift from 3 pm to 11 pm, which includes weekends. The position offers a competitive starting pay of $13 per hour, with opportunities for growth based on your experience and performance. We believe in recognizing hard work and dedication, and our benefits package reflects this commitment. You will enjoy perks such as hotel discounts for friends and family, as well as access to a 401(k) plan, medical, dental, and vision insurance. Joining our team means becoming part of a family-like atmosphere where employees are valued and supported, leading to long-term careers within our organization. If you are excited about providing excellent hospitality and making guests feel valued, this position is for you. We are looking for individuals with strong customer service skills, and while experience is preferred, we are willing to train the right candidate. If you are ready to take the next step in your career and be part of a team that prides itself on exceptional service, we encourage you to apply!

Responsibilities

  • Greet and welcome guests as they arrive at the hotel.
  • Check guests in and out efficiently and accurately.
  • Provide exceptional customer service to enhance guest experience.
  • Handle guest inquiries and resolve any issues that arise during their stay.
  • Maintain a clean and organized front desk area.
  • Process payments and manage cash handling procedures.

Requirements

  • Strong customer service skills are essential.
  • Experience in a similar role is preferred but not mandatory; training will be provided.

Benefits

  • Competitive starting pay of $13 per hour.
  • Hotel discounts for friends and family.
  • 401(k) plan.
  • Medical insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
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