Front Desk Receptionist / Medical Assistant at Integrative Medicine and Hijama Clinic

Integrative Medicine and Hijama Clinic - Canton, MI

Part-time - Entry Level

Canton, MI

About the position

The Front Desk Receptionist/Medical Assistant position at Integrative Medicine and Hijama Clinic is a part-time role that combines administrative and clinical responsibilities. The ideal candidate will manage patient registration, scheduling, and insurance-related tasks while also assisting with patient care and minor medical procedures. This role is essential for ensuring a positive patient experience and smooth clinic operations.

Responsibilities

• Register patients and manage patient scheduling.
• Perform prior authorizations and eligibility checks for insurance.
• Handle insurance verifications and ensure accurate documentation.
• Collect copays and manage patient billing inquiries.
• Provide excellent customer service to ensure a positive patient experience.
• Triage patients and document medical histories.
• Assist with small procedures in the clinic.
• Draw labs and register them in the Tebra EHR system.
• Provide support to the medical team and ensure smooth clinic operations.

Requirements

• Previous experience in a medical office front desk role is required.
• Knowledge of insurance processes, including verifications and authorizations.
• Strong communication and organizational skills.
• Ability to work efficiently in a fast-paced environment.
• Previous experience as a Medical Assistant is required.
• Proficiency in phlebotomy and lab registration.
• Familiarity with the Tebra EHR system is preferred.
• Strong attention to detail and patient care skills.

Nice-to-haves

• Familiarity with the Tebra EHR system is preferred.