Front Desk Receptionist/Medical Assistant

Quickmed Urgent Care - Warren, OH

Full-time - Entry Level

Warren, OH

Ambulatory Health Care Services

About the position

The Front Desk Receptionist/Medical Assistant role at QUICKmed Urgent Care involves being the first point of contact for guests and visitors. This position requires performing clerical tasks, managing front-desk activities, and providing excellent customer service. The ideal candidate should possess strong multitasking abilities and stress management skills, as well as a pleasant personality to create a welcoming environment.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school diploma; additional certification in Office Management is a plus

Nice-to-haves

• Additional certification in Office Management

Benefits

• 401(k)
• Health insurance
• Paid time off