Front Desk Receptionist/Medical Biller

$35,360 - $43,680/Yr

Brian M Brown M.D - Downey, CA

Part-time,Full-time - Entry Level

Downey, CA

Ambulatory Health Care Services

About the position

The Front Desk Receptionist/Medical Biller at Brian M. Brown M.D Inc. is responsible for managing patient registration and administrative tasks in a high-volume, multi-specialty eye care facility. This role involves greeting patients, verifying insurance, managing appointment schedules, and maintaining accurate records, all while providing excellent customer service in a professional environment.

Responsibilities

• Check patients in/out
• Check office voicemail system and distribute messages accordingly
• Collect patient information and data, including insurance information for verification
• Collect co-payments and deductibles, maintaining a payment log
• Prepare new and existing patient charts for office visits
• Request updates to patient's demographic information as needed
• Assist in preparing patients' charts for scheduled appointments
• Provide a copy of the payment log to the Insurance Coordinator and Billing Coordinator at the end of each business day
• Provide all collected monies to the Billing Coordinator for verification
• Prepare, notify, and route necessary insurance information updates to the insurance coordinator
• Recall patients as needed
• Cross-train with other areas
• Perform other duties as assigned

Requirements

• High School Diploma or equivalent
• Must speak Spanish
• Accuracy and precision with excellent organizational skills
• Ability to handle multiple tasks in a timely manner
• Good written and oral communication skills
• Ability to work well with a diverse population
• Personable, pleasant, and professional demeanor
• Computer literate with knowledge of office procedures
• Ability to establish and maintain effective working relationships
• Exceptional ability to meet the public and put them at ease

Benefits

• Health insurance
• Paid time off
• Uniform allowance
• Employee discount