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Front Desk Receptionist - Medical
Arkansas Verdigris Valley Health Centers - Coweta, OK
posted about 2 months ago
About the position
The Front Desk Receptionist at Verdigris Valley Health Centers plays a crucial role in ensuring a smooth and efficient healthcare environment. This position involves attending to patients both in person and over the phone, coordinating appointments, managing documentation, and supporting the delivery of quality patient care. The receptionist is responsible for maintaining patient records, ensuring compliance with HIPAA guidelines, and facilitating communication between patients and healthcare professionals.
Responsibilities
- Greet patients upon arrival.
- Register patients according to established protocols.
- Distribute necessary forms and paperwork to patients and review for completion.
- Ensure accuracy of patient information including billing and medical insurance.
- Maintain and manage patient records within HIPAA guidelines.
- Answer incoming calls professionally and handle inquiries.
- Schedule patient appointments.
- Collect co-pays and payments.
- Assist with admissions/treatment per protocols including hospital admissions, tests, scans, and outside appointments.
- Obtain and communicate medical results as required by medical professionals.
- Respond and comply with requests for information using HIPAA protocols.
- Float to other facilities as needed for Front Desk coverage.
Requirements
- High school diploma or equivalent (GED).
- Must be 18 years of age or older.
- Prefer prior medical office receptionist experience.
- Knowledge of medical terminology, procedures, and diagnosis is a plus.
- Knowledge of computer and relevant software applications is required.
- Working knowledge of healthcare insurance is a plus.
Nice-to-haves
- Bilingual candidates are a plus.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
