Front Desk Receptionist/Night Auditor
$33,280 - $37,440/Yr
Hoilday Day Inn Express & Suites - Banning, CA
posted 2 months ago
Full-time - Entry Level
Banning, CA
About the position
The Front Desk Receptionist/Night Auditor at Holiday Inn Express & Suites is a full-time role focused on providing exceptional customer service as the first point of contact for guests. This position involves managing front desk operations, handling reservations, and performing administrative tasks to ensure a smooth and welcoming environment for visitors.
Responsibilities
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and book reservations
- Utilize phone systems to transfer calls to appropriate guest rooms
- Maintain cleanliness and organization of the front desk area
- Assist with administrative tasks, including data entry and record keeping
- Transcribe notes and messages accurately
Requirements
- Previous experience working in hotel/front office
- Proficiency in using phone systems and other office equipment
- Exceptional customer service abilities to provide a positive experience for guests
- Detail-oriented mindset to ensure accuracy in administrative tasks
