Front Desk Receptionist/Office Assistant

$18,720 - $29,120/Yr

Conley And Koontz Equine Hospital - Columbia City, IN

Part-time,Full-time - Entry Level

Onsite - Columbia City, IN

Professional, Scientific, and Technical Services

About the position

The Front Desk Receptionist/Office Assistant plays a crucial role in managing client interactions and administrative tasks within the office. This position requires a friendly demeanor, proficiency in MS Office, and knowledge of basic horse health needs. The receptionist will handle scheduling, client correspondence, and payment processing while ensuring a welcoming environment for clients.

Responsibilities

• Answer phones
• Schedule appointments
• Set up new client and patient files, ensuring all required information is collected
• Take product orders from clients and relay them to the pharmacy attendant
• Collect and post payments, operate the credit card machine, and print weekly credit card settlements
• Prepare and send invoices
• Prepare and send client correspondence
• Scan documents into medical records
• Prepare and send coggins and health certificates
• Order office equipment and supplies
• Perform office housekeeping
• Post schedules to doctors and on-call service
• Run basic reports
• Answer client questions regarding billing, payment, and medical records
• Promote products and services
• Assist in surgery
• Be on call one weekend a month for chores and surgeries

Requirements

• Proficient with MS Office programs
• Ability to efficiently learn the database and scheduling program
• Knowledge of basic horse health needs and handling experience
• Customer service experience (1 year preferred)
• High school diploma or equivalent (preferred)

Benefits

• Starting wage of $9 - $14 per hour depending on experience
• Flexible scheduling options (part-time or full-time)