Front Desk Receptionist, Optometric Tech/Optician

About the position

The Optometric Tech position at Epic Vision involves coordinating scheduling and patient care needs with the doctor, answering a multi-line phone system, updating insurance information, and obtaining insurance authorizations. The role also includes leading patients through and assisting in the eye exam pretesting, performing patient prescreening analysis, and eyeglass sales and patient assistance. The Optometric Tech must conform to all HIPAA regulations and maintain strict patient confidentiality while performing other duties as assigned.

Responsibilities

• Coordinate scheduling and patient care needs with the doctor
• Answer multi-line phone system
• Update insurance information and obtain insurance authorizations
• Lead patients through and assist in the eye exam pretesting
• Perform patient prescreening analysis
• Eyeglass sales and patient assistance
• Conform to all HIPAA regulations and maintain strict patient confidentiality
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• Personable and able to make patients feel welcome
• Highly organized and strong attention to detail
• Desire and ability to take on new tasks
• Ability to multi-task and follow schedules
• Basic computer knowledge required
• Ability to work assigned schedule
• Willingness to assist in nearby locations