Front Desk Receptionist (part-time)

$28,080 - $28,080/Yr

Pacifica Senior Living - Lantana, FL

Part-time - Entry Level

Lantana, FL

Nursing and Residential Care Facilities

About the position

The Front Desk Receptionist at Meridian at Lantana plays a crucial role in creating a welcoming environment for residents and their families in a senior living community. This part-time position focuses on providing excellent customer service, managing incoming requests, and ensuring the safety and security of the premises.

Responsibilities

• Welcome residents and families upon entrance
• Act as the point of reference for residents and families who need assistance or information
• Understand residents and families needs and provide them with personalized solutions
• Acquire extensive knowledge of the premises and the nearby venues and businesses to make suitable recommendations
• Arrange events, excursions, transportation, etc. upon request from residents and families
• Answer the phone and make reservations, take and distribute messages or mail and redirect calls
• Respond to complaints and find appropriate solutions for residents and families

Requirements

• Proven experience as a concierge or in customer service
• Proficiency in English; multilingual is strongly preferred
• Excellent communication skills
• Polite and confident with a great deal of patience
• Ability in multitasking and time-management
• Aptitude in resolving issues with a customer-focused orientation
• A high school diploma; degree in a relevant field is a plus

Benefits

• Competitive hourly wage of $13.50
• Part-time work schedule
• Opportunity to work in a supportive and inclusive environment