Front Desk Receptionist: PT

$31,408 - $31,408/Yr

THRIVE PRIMARY CARE AT WOODLAND PARK, LLC, Delinquent June 1, 2019 - Woodland Park, CO

Part-time - Entry Level

Woodland Park, CO

About the position

As a Front Desk Receptionist, you will serve as the first point of contact for clients in a medical setting, providing exceptional customer service and administrative support. This part-time role requires attention to detail, critical thinking skills, and a caring approach to patient interactions. You will be responsible for managing phone calls, scheduling appointments, and maintaining organized records, contributing to a welcoming environment and ensuring smooth front desk operations.

Responsibilities

• Promote services and provide information to clients.
• Answer and address phone calls effectively.
• Schedule appointments and manage the calendar.
• Update and confirm insurance coverage for patients.
• Address billing issues and concerns.
• Accept medication refills and process requests.
• Transfer medical concerns to appropriate medical staff.
• File records and maintain organized documentation.
• Update medicolegal information as required.
• Collect co-pays and cash payments for medical services.

Requirements

• 3 years of customer service experience required.
• Proficiency in computer skills and office experience essential.
• Experience with multi-line phone systems preferred.
• Bilingual communication skills are a plus.

Nice-to-haves

• Additional medical experience is advantageous for the interview.

Benefits

• Flexible schedule