About the position
We are seeking a Front Desk Receptionist and Sales Admin Support who will serve as the first point of contact for our organization. This role is crucial in providing exceptional and professional customer service while also offering administrative support to our sales team and service department. The ideal candidate will thrive in a fast-paced environment, demonstrating a high level of organization and the ability to multi-task effectively. In this position, you will be responsible for greeting and welcoming guests in a professional and friendly manner, ensuring that every visitor feels valued and attended to. You will also be tasked with answering and directing phone calls, utilizing proper phone etiquette to maintain a professional image of the company. Basic administrative tasks such as filing, copying, and data entry will be part of your daily responsibilities, along with managing appointments and scheduling for the team. Additionally, you will assist with various office management duties, ensuring that the reception desk, customer lounge, and office supplies are well-managed and organized. This role requires a proactive approach to problem-solving and a commitment to maintaining a positive and efficient work environment.
Responsibilities
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls with proper phone etiquette
- Perform basic administrative tasks such as filing, copying, and data entry
- Manage appointments and scheduling
- Assist with office management duties
- Manage reception desk, customer lounge, and office supplies
Requirements
- 1 year of customer service experience (preferred)
- Computer literacy to handle various office software
- Strong organizational skills to manage multiple tasks efficiently
- Excellent customer service skills to interact with clients and visitors professionally
- Familiarity with front desk operations and office management practices
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
