Front Desk Receptionist/Scheduler - Bilingual English/Spanish

$31,200 - $33,280/Yr

Chapel Hill Children's Clinic - Chapel Hill, NC

Full-time - Entry Level

Chapel Hill, NC

Ambulatory Health Care Services

About the position

The Front Desk Receptionist/Scheduler position at Chapel Hill Children's Clinic is a full-time role focused on providing excellent customer service in a pediatric medical office. The ideal candidate will be bilingual in English and Spanish, facilitating communication between non-Spanish speaking physicians and patients. This role involves managing front desk operations, scheduling appointments, and ensuring a welcoming environment for patients and their families.

Responsibilities

• Manage front desk operations including greeting patients and answering phone calls.
• Schedule appointments and maintain the appointment calendar.
• Interpret for non-Spanish speaking physicians during patient interactions.
• Handle patient inquiries and provide information about services offered.
• Ensure the front desk area is organized and welcoming.

Requirements

• Bilingual in English and Spanish.
• Customer service experience, preferably in a medical office setting.
• High school diploma or GED.
• Basic computer skills and familiarity with medical terminology.

Nice-to-haves

• Experience in a pediatric medical office.
• Fluency in Spanish is preferred but not mandatory.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Retirement plan