Front Desk Receptionist/Scheduler

$31,200 - $33,280/Yr

Chapel Hill Children's Clinic - Chapel Hill, NC

Full-time - Entry Level

Chapel Hill, NC

Ambulatory Health Care Services

About the position

The Front Desk Receptionist/Scheduler position at a private pediatric office involves managing front desk operations, scheduling appointments, and providing customer service to patients and their families. The role requires fluency in both English and Spanish to assist non-Spanish speaking physicians and ensure effective communication with patients. This is a full-time position with a schedule of 40 hours per week, primarily during weekdays, with some weekend work required.

Responsibilities

• Manage front desk operations and greet patients as they arrive.
• Schedule appointments and manage the calendar for physicians.
• Provide customer service and assist patients with inquiries.
• Interpret for non-Spanish speaking physicians when necessary.
• Handle phone calls and direct them to the appropriate staff.
• Maintain patient records and ensure confidentiality.

Requirements

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• 1 year of computer skills experience preferred.
• Fluency in Spanish is preferred.

Nice-to-haves

• Experience in medical terminology is a plus.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance