Daytona Heart Group - DeLand, FL

posted 5 months ago

Full-time - Entry Level
DeLand, FL
Personal and Laundry Services

About the position

The Front Desk Receptionist/Scheduler position at Daytona Heart Group is a full-time role based in DeLand, FL. This position is essential for ensuring a welcoming and efficient environment for patients and visitors. The receptionist will be the first point of contact, responsible for greeting patients and visitors in a friendly and professional manner. The role involves answering phone calls, taking messages, and directing calls to the appropriate staff members, which is crucial for maintaining effective communication within the office. Additionally, the receptionist will manage the office calendar by scheduling appointments and ensuring that all patient records are up-to-date and accurate. In this role, the receptionist will check-in patients, verify their insurance information, and collect co-pays, which requires a keen attention to detail and the ability to maintain confidentiality of sensitive patient information. The position also includes assisting with project coordination and various administrative tasks as assigned, providing personal assistant support to the office manager or doctors, and performing general clerical duties such as filing, faxing, and scanning. This multifaceted role is vital for the smooth operation of the medical office, and the ideal candidate will possess strong organizational skills, excellent communication abilities, and a customer service-oriented approach. Candidates looking for a rewarding position in a dynamic medical office environment are encouraged to apply. The role offers a competitive hourly wage ranging from $15 to $18, depending on experience, and is structured as an 8-hour shift from Monday to Friday.

Responsibilities

  • Greet and welcome patients and visitors in a friendly and professional manner
  • Answer phone calls, take messages, and direct calls to appropriate staff members
  • Schedule appointments and manage the office calendar
  • Check-in patients, verify insurance information, and collect co-pays
  • Maintain patient records and update information as needed
  • Assist with project coordination and administrative tasks as assigned
  • Provide personal assistant support to the office manager or doctors
  • Perform general clerical duties such as filing, faxing, and scanning

Requirements

  • Previous experience working as a receptionist in a medical or dental office is preferred
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively
  • Excellent communication skills, both verbal and written
  • Attention to detail and accuracy in data entry and record keeping
  • Ability to maintain confidentiality of patient information
  • Friendly and professional demeanor with a customer service-oriented approach

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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