Unclassified - Tampa, FL

posted 5 months ago

Full-time - Entry Level
Tampa, FL

About the position

The Front Desk Receptionist / Showroom Hostess position at Priano Group, LLC is a full-time role based in Tampa, FL. This position is essential for creating a welcoming environment for guests and ensuring smooth operations at the front desk. The working hours are Monday through Friday from 9:00 AM to 6:00 PM, with occasional Saturdays from 10 AM to 4 PM. The pay range for this role is between $12 and $16 per hour, depending on experience. The ideal candidate will be bilingual in English and Spanish, which is a key requirement for effectively communicating with a diverse clientele. In this role, the receptionist will be responsible for a variety of tasks that contribute to the overall customer experience and operational efficiency. This includes answering and screening phone calls, greeting and welcoming guests, and directing visitors to the appropriate sales or administrative staff. The receptionist will also be responsible for providing basic and accurate information to customers both in-person and via phone or email. Maintaining the hospitality area is crucial, as the receptionist will offer and serve beverages and snacks to customers, ensuring a pleasant waiting experience. Additionally, the receptionist will control access to the showroom via the reception desk, order and maintain office supplies, and perform data entry tasks. The role also involves entering leads and prospects into the system, assisting other staff members with side work, and helping wherever necessary. The receptionist will be responsible for maintaining showroom and product displays, as well as handling opening and closing procedures, which include turning on/off lights and ensuring that doors are locked at the end of the day. This position offers excellent opportunities for advancement within the company, making it an attractive option for individuals looking to grow their careers in a supportive environment.

Responsibilities

  • Answering phones (screening and routing calls)
  • Greet and welcome guests
  • Directing visitors to the appropriate sales or administrative staff
  • Screening walk-ins
  • Provide basic and accurate information in-person and via phone/email
  • Maintain hospitality area
  • Offer and serve beverages and snacks to customers
  • Ensure reception area is tidy and presentable
  • Controlling access to the showroom via the reception desk
  • Order and maintain office supplies
  • Data entry
  • Enter leads and prospects
  • Assists others with side work
  • Helps staff wherever necessary
  • Maintaining showroom and product displays
  • Opening and closing procedures including turning on/off lights and ensuring doors are locked

Requirements

  • Bilingual in English and Spanish
  • Strong communication skills
  • Ability to multitask and manage time effectively
  • Customer service experience
  • Basic computer skills for data entry and communication

Nice-to-haves

  • Experience in a receptionist or customer service role
  • Familiarity with office supplies and inventory management
  • Ability to work in a fast-paced environment

Benefits

  • Opportunities for advancement
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