About the position
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our company and will provide administrative support across the organization. This role is crucial as it involves managing the front desk operations and ensuring a welcoming environment for guests and clients. The Front Desk Receptionist will be responsible for greeting and welcoming guests as soon as they arrive at the office, directing visitors to the appropriate person and office, and answering, screening, and forwarding incoming phone calls. Additionally, the receptionist will provide basic and accurate information in-person and via phone/email, receive, sort, and distribute daily mail and deliveries, and perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. The position requires a professional attitude and appearance, as well as solid written and verbal communication skills. The ability to be resourceful and proactive when issues arise is essential, along with excellent organizational skills.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Requirements
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Hands-on experience with office equipment (e.g., printers, scanners)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Able to check insurance benefits
Nice-to-haves
- Customer support experience
- Familiarity with Google Suite
- Knowledge of QuickBooks software
- Previous experience in real estate administrative tasks
- Experience with order entry processes
- Ability to file documents accurately
- Proficient in proofreading documents for errors
- Strong data entry skills
- Understanding of basic office management practices
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
