Front Desk Receptionist

$33,280 - $34,320/Yr

Marriott International - Billings, MT

posted 5 months ago

Part-time - Entry Level
Billings, MT
Accommodation

About the position

Join the SpringHill Suites by Marriott team as a Front Desk Receptionist, where you will be the first point of contact for our guests. This role is essential in creating a welcoming atmosphere and ensuring that every guest has a pleasant experience from the moment they arrive. You will be responsible for greeting guests with a warm smile and providing them with the highest level of service. Your professionalism and attention to detail will help maintain the safety and security of our guests and associates alike. In this position, you will manage the check-in and check-out processes, ensuring that all guest information is organized and accurate. You will also be tasked with processing various payment types and addressing any inquiries or requests from guests. Your ability to provide directions and information about the hotel and surrounding area will enhance the guest experience. This role requires a friendly demeanor, strong communication skills, and the ability to handle multiple tasks efficiently in a fast-paced environment. As a Front Desk Receptionist, you will work full-time, typically in an 8-hour shift, and may be required to work on weekends as needed. This position is located in Billings, MT, and is an in-person role, allowing you to interact directly with guests and colleagues.

Responsibilities

  • Greet and serve all guests in a courteous and professional manner.
  • Ensure the safety and security of guests and associates.
  • Organize, confirm, process, and conduct guest check-ins/check-outs.
  • Supply guests with directions and information about the hotel and local area.
  • Process all payment types accurately.

Requirements

  • Friendly and energetic personality.
  • Strong communication skills.
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • Basic computer skills for processing check-ins and payments.

Nice-to-haves

  • Previous experience in a customer service role is preferred but not mandatory.

Benefits

  • Employee discount
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service