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Front Desk Receptionist
$29,120 - $29,120/Yr
Rockwell Pet Clinic - Oklahoma City, OK
posted about 2 months ago
Full-time - Entry Level
Onsite - Oklahoma City, OK
About the position
The Front Desk Receptionist position at a privately owned clinic involves providing excellent customer service and ensuring smooth front desk operations. The role requires greeting clients and their pets, processing payments, and assisting with various administrative tasks in a high-energy environment.
Responsibilities
- Greet customers and their pets as they arrive at the clinic.
- Alert the appropriate technician or veterinarian of the client's arrival.
- Process client payments at the conclusion of appointments.
- Answer phone calls, screen and schedule appointments, and respond to inquiries.
- Handle incoming and outgoing mail and email.
- Update and file patient charts accurately.
- Enter data into a computerized billing program.
- Process credit card payments and prepare bank deposits.
- Assist clients with pet supply purchases, including food and grooming items.
- Maintain cleanliness of the waiting room.
Requirements
- High school diploma or GED preferred.
- 1 year of customer service experience preferred.
- 1 year of experience with Microsoft Office preferred.
- Experience with AVIMARK is preferred.
Nice-to-haves
- Experience in QuickBooks is a plus.
Benefits
- Hands-on training provided.
- Flexible work schedules from 7:20 am to 6 pm.
