Front Desk Receptionist

$47,840 - $47,840/Yr

Robert Half - National City, CA

Full-time

National City, CA

Administrative and Support Services

About the position

We are offering an opportunity for a bilingual Spanish Receptionist role in the National City, California location supporting a property management company. This role is crucial in managing customer interactions, handling a multi-line phone system, and ensuring accurate data entry. The individual will be part of a dynamic team, focusing on providing exceptional customer service in a contract employment setup. The receptionist will be the first point of contact for customers, and their ability to communicate effectively in both English and Spanish will be essential in addressing inquiries and resolving issues. The position requires a proactive approach to customer service, ensuring that all interactions are handled with professionalism and courtesy. The receptionist will also be responsible for maintaining organized records and files, scheduling appointments, and managing email correspondence efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys working with people.

Responsibilities

• Answer and direct phone calls in a professional and courteous manner using a multi-line phone system.
• Provide excellent customer service, addressing customer inquiries and resolving any issues promptly.
• Carry out data entry tasks with accuracy, ensuring that customer records are up-to-date and correct.
• Manage email correspondence professionally, responding to emails in a timely manner.
• Utilize interpersonal skills to build strong relationships with customers, visitors, and team members.
• Use Microsoft Excel, Outlook, and Word proficiently to complete tasks and manage records.
• Organize and maintain files for easy access and retrieval.
• Schedule appointments, meetings, and manage calendars efficiently.
• Handle other receptionist duties as assigned.

Requirements

• Bilingual in Spanish and English is required.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and accuracy in data entry.