Front Desk Receptionist

$33,280 - $37,440/Yr

Vital Hydration & Wellness - Knoxville, TN

Full-time - Entry Level

Knoxville, TN

Ambulatory Health Care Services

About the position

We are seeking a dedicated and professional Front Desk Receptionist to join our team at Vital Hydration in Knoxville, TN. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer support and administrative assistance. This role requires strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment, all while promoting healthy living and holistic practices.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer incoming calls with excellent phone etiquette, directing calls to appropriate personnel as needed.
• Manage appointment scheduling and maintain the calendar for the office.
• Provide administrative support including filing, data entry, inventory tracking, and managing correspondence.
• Utilize Google Suite for document creation, spreadsheets, and presentations.
• Assist clients with inquiries and provide information about services offered.
• Maintain a clean and organized front desk area.
• Handle any customer support issues promptly and effectively.
• Communicate effectively in both English and Spanish (preferred but not required).

Requirements

• 1-2 years experience as a receptionist or in a similar administrative role.
• Strong customer support skills with an emphasis on time management and organization.
• Proficient computer literacy with experience in Google Suite applications.
• Excellent verbal and written communication skills.
• Ability to work independently as well as part of a team in a dynamic environment.
• A positive attitude and willingness to learn new skills are essential for success in this role.
• 18 years of age and has a high school diploma or GED.

Nice-to-haves

• Familiarity with medical receptionist duties.

Benefits

• Employee discount
• Major holidays off
• Bi-weekly Payday (via direct deposit)