Front Desk Receptionist

$45,760 - $49,920/Yr

Max Life - Irvine, CA

Full-time - Entry Level

Irvine, CA

11-50 employees

Miscellaneous Manufacturing

About the position

The Front Desk Receptionist at MaxLife plays a crucial role in supporting members on their weight loss journey by providing exceptional customer service and managing various administrative tasks. This position is integral to the company's mission of helping individuals struggling with chronic obesity through their GLP-1 weight loss programs. The receptionist will be the primary point of contact for customers, ensuring they receive the necessary support and information.

Responsibilities

• Provide exceptional customer service through phone and email, addressing questions and resolving issues.
• Use selected user-friendly software to manage customer interactions, orders, and schedules.
• Collaborate with team members to ensure a seamless customer service experience.

Requirements

• At least 1 year of customer service experience.
• Strong and effective communication and interpersonal skills.
• Proficiency in using phone and computer systems for customer interactions.
• Positive attitude and commitment to excellent customer service.

Nice-to-haves

• Previous experience in healthcare and/or startup companies is a plus!
• Open to working a flexible schedule.

Benefits

• 401(k) matching
• Employee discount
• Life insurance