Front Desk Receptionist

$41,600 - $54,080/Yr

Unclassified - Burbank, CA

Full-time - Entry Level

Burbank, CA

About the position

**Job Title:** Front Desk Receptionist **Job Summary:** We are seeking a professional and friendly Front Desk Receptionist to join our team at Dr. Daniel Boudaie Family Dentistry in Burbank, CA. The ideal candidate will be the first point of contact for our office, providing exceptional customer service and administrative support. As a Front Desk Receptionist, you will play a crucial role in ensuring smooth operations and positive experiences for our clients. Your responsibilities will include greeting patients, managing appointments, and assisting with various administrative tasks to support the dental team and enhance patient satisfaction. In this role, you will be responsible for maintaining a tidy reception area, answering phone calls, scheduling appointments, and managing inquiries. You will also assist with data entry, filing, and scanning documents, ensuring that all patient information is handled with confidentiality and accuracy. Your ability to coordinate with medical staff and handle patient check-ins and check-outs efficiently will be essential in creating a welcoming environment for our patients. You will utilize Eaglesoft or similar software for scheduling and record-keeping, ensuring that all processes run smoothly and efficiently. Join our team as a Front Desk Receptionist and be part of a dynamic workplace where your contributions are valued. We offer competitive compensation, opportunities for growth, and a supportive work environment that fosters teamwork and professional development. Apply now if you are ready to take on this exciting opportunity to make a difference in the lives of our patients/clients!

Responsibilities

• Greet and welcome patients/clients in a courteous and professional manner
• Answer phone calls, schedule appointments, and manage inquiries
• Maintain a tidy reception area and ensure cleanliness
• Assist with administrative tasks such as data entry, filing, and scanning documents
• Coordinate with medical staff or other departments as needed
• Handle patient/client check-ins and check-outs efficiently
• Process payments and insurance information accurately
• Utilize Eaglesoft or similar software for scheduling and record-keeping
• Follow office protocols and maintain confidentiality of sensitive information

Requirements

• Proven experience working in an office, clinic, or administrative role
• Familiarity with medical scheduling or experience in an urgent care, dental office, or ER setting is a plus
• Knowledge of medical terminology and experience with electronic health records systems like eClinicalWorks
• Excellent communication skills and ability to multitask effectively
• Strong attention to detail and organizational skills
• Ability to work well under pressure in a fast-paced environment

Benefits

• Employee discount
• Free parking
• Opportunities for advancement