Front Desk Receptionist

$29,120 - $29,120/Yr

Unclassified - Indian Head Park, IL

Part-time,Full-time - Entry Level

Indian Head Park, IL

About the position

Briar Place Nursing and Rehabilitation is seeking a dedicated Front Desk Receptionist to join our team. As a premier rehab and healing center, we specialize in providing comprehensive post-acute care, including rehabilitation and long-term care. This position is crucial as it serves as the first point of contact for our residents and their families, ensuring a welcoming and professional environment. The ideal candidate will embody our commitment to exceptional customer service and will treat our residents with the utmost care and respect, as if they were their own family members. In this role, you will be responsible for managing the front desk operations, which includes answering phones, greeting visitors, and assisting with various administrative tasks. You will need to demonstrate strong multitasking abilities, as you will be handling multiple responsibilities simultaneously while maintaining a positive and professional demeanor. The position requires excellent communication skills and the ability to provide outstanding customer service at all times. We are looking for someone who is not only efficient but also compassionate and understanding, as you will be interacting with residents who may be in vulnerable situations. We offer both part-time and full-time positions, with evening and weekend shifts available. This is an exciting opportunity to become a valued member of our family at Briar Place Nursing, where you can make a meaningful impact in the lives of our residents. If you are passionate about providing care and support in a healthcare setting, we encourage you to apply and join our team.

Responsibilities

• Answer phones and direct calls appropriately.
• Greet and assist visitors and residents in a friendly and professional manner.
• Manage front desk operations and maintain a welcoming environment.
• Handle administrative tasks such as scheduling appointments and managing correspondence.
• Provide excellent customer service to residents and their families.
• Assist with any inquiries or concerns from residents and visitors.

Requirements

• Strong communication skills, both verbal and written.
• Ability to multitask effectively in a fast-paced environment.
• Previous experience in a receptionist or customer service role is preferred.
• Compassionate and caring attitude towards residents and their families.
• Basic computer skills and familiarity with office equipment.

Nice-to-haves

• Experience in a healthcare or rehabilitation setting.
• Knowledge of medical terminology.

Benefits

• DailyPay option for immediate access to earned wages.
• Flexible scheduling options for part-time and full-time positions.