Front Desk Receptionist
$41,600 - $49,899/Yr
Family Medicine Practice - Wellesley, MA
posted 2 months ago
Full-time - Entry Level
Wellesley, MA
Ambulatory Health Care Services
About the position
The Patient Coordinator/Receptionist role at a highly regarded family medicine practice in Wellesley Hills, MA, involves providing exceptional customer service in a fast-paced environment. The position requires strong organizational skills and the ability to manage patient interactions efficiently, including appointment scheduling and check-in/check-out processes.
Responsibilities
- Provide kind, friendly, and responsive customer service to patients.
- Manage patient check-in and check-out processes efficiently.
- Book appointments and diagnostic studies in person and over the phone.
- Utilize several medical software applications for scheduling and patient management.
- Collaborate effectively with the medical office team.
Requirements
- 1 year of customer service experience required.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
- Experience with medical software applications, Epic experience is a plus.
Nice-to-haves
- Experience with QuickBooks.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
