Front Desk Receptionist

Legacy Brain & Spine • Atlanta, GA

325d

About The Position

Manage clinic patient flow through the check in and out process while providing excellent customer service to increase patient satisfaction and ensure a smooth patient flow.

Requirements

• Detail-oriented
• Willingness to cross-train on all other clinical responsibilities
• Experience using eClinicalWorks or other EHR system preferred
• 1 year clinical experience preferred
• Spanish speaking is a plus
• Bachelor's Degree preferred, or equivalent combination of education, training and experience

Responsibilities

• Triage patients to be seen by providers which include, but are not limited to:
• Communicating directly with patients and their needs
• Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out Patients: scheduling, referring, verifying prescription based on individual needs
• Assisting Patients to vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Report to office manager and/or practice administrator
• Answer all calls, emails and faxes in a timely manner
• Complete administrative tasks upcoming appointments which include but not limited to:
• Call to confirm patient appointments 2 days in advance. Inform patient on any balance
• Confirm all new patient paperwork is signed and completed
• Confirm transportation shuttle schedule for patients
• Assist team with any office related tasks I.E. supplies, preparing workspaces, additional training, etc .
• Answer all calls, emails and faxes in a timely manner

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 1-10 employees