Front Desk Receptionist

About the position

Sinclair is looking for a friendly, customer service-oriented Front Desk Receptionist! In this role, you will make the first impression on our visitors, customers, and employees when they are welcomed to our Gilroy building. The ideal candidate will have exceptional organizational skills, as well as the ability to multitask and provide outstanding customer service to everyone who works at and visits the office. This is an in-office position at our Gilroy Office - 10713 Gilroy Rd, Hunt Valley, MD 21031 - with hours of Monday through Friday, 8:00 a.m. to 5:00 p.m.

Responsibilities

• Serve as the face of the company, offering friendly and professional greeting to those entering the building or calling in on the phone
• Check in and check out visitors
• Maintain the Reception and Lobby area, keeping it clean and free of clutter
• Notify employees of guest arrivals
• Answer a high-volume of calls from a multi-line phone system and connect callers to the appropriate person / department
• Observe video monitors to watch for deliveries and ensure the safety of the building/parking lot
• Sort and distribute corporate mail daily
• Apply postage to outgoing mail, as needed
• Create UPS Air bills for employees, as needed
• Troubleshoot and resolve non-routine caller complaints
• Assist with special projects, as needed
• Order supplies and stock the breakroom, as needed

Requirements

• At least 2 -5 years of administrative experience
• Previous experience in a receptionist role is preferred
• Excellent communication and organizational skills
• Professional and dependable
• Strong attention to detail
• Proficiency with Microsoft Outlook and other Microsoft Office suites is required

Benefits

• Participation in a retirement plan
• Life and disability insurance
• Health, dental and vision plans
• Flexible spending accounts
• 15 paid vacation days
• 2 paid personal days
• 9 paid holidays
• 40 hours of paid sick leave
• Parental leave
• Employee stock purchase plan