Front Desk Receptionist

$24,960 - $24,960/Yr

Excel Eyecare - Tullahoma, TN

Full-time - Entry Level

Tullahoma, TN

Ambulatory Health Care Services

About the position

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role is crucial in ensuring a smooth operation at the front desk, managing appointments, and maintaining a welcoming environment.

Responsibilities

• Greet and assist visitors in a professional and courteous manner.
• Answer phone calls, manage inquiries, and direct calls to appropriate personnel.
• Schedule appointments and manage calendars efficiently.
• Maintain an organized filing system for patient records and office documents.
• Handle incoming and outgoing correspondence, including emails and mail.
• Ensure the front desk area is tidy and presentable at all times.
• Utilize Google Suite for document management and communication tasks.
• Provide administrative support to staff as needed, including data entry and office management tasks.
• Assist with customer support inquiries, ensuring client satisfaction.

Requirements

• Strong customer service skills with a focus on client satisfaction.
• Proficiency in Google Suite applications (Docs, Sheets, Calendar).
• Excellent organizational skills with attention to detail.
• Familiarity with office management procedures and practices.
• Competent computer literacy with the ability to learn new software quickly.
• Strong phone etiquette and communication skills for effective interaction with clients.
• Ability to work independently while being part of a team-oriented environment.

Nice-to-haves

• Prior experience is advantageous but not required.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance