Front Desk Receptionist

$27,040 - $27,040/Yr

Candlewood Suites Clarksville - Clarksville, TN

Part-time,Full-time - Entry Level

Clarksville, TN

About the position

The Front Desk Receptionist at Candlewood Suites by IHG Hotels plays a crucial role in enhancing the guest experience by providing exceptional service during check-in and check-out processes. This position is designed for individuals who are eager to grow within the hospitality industry and contribute to a positive and memorable stay for guests. The role emphasizes a 'guest first' mindset, where the receptionist is empowered to take initiative and ensure that all guest needs are met throughout their stay.

Responsibilities

• Deliver a wide range of services to guide guests through their entire stay.
• Process operational needs and address guest requests promptly.
• Complete reports and share highlights of the local area with guests.
• Maintain a safe workplace and follow company policies and procedures.
• Uphold quality standards and ensure professional appearance and communication.
• Assist in creating memorable experiences for guests by taking ownership of their needs.

Requirements

• 1 year of customer service experience preferred.
• Ability to relocate to Clarksville, TN before starting work.

Nice-to-haves

• Multilingual skills are a plus.

Benefits

• Opportunities for growth and development within the hotel industry.
• A fun and passionate work culture.