Front Desk Receptionist

$32,240 - $37,440/Yr

Oak Park Place - Green Bay, WI

posted 5 months ago

Part-time - Entry Level
Green Bay, WI
Nursing and Residential Care Facilities

About the position

We are looking for a part-time Receptionist for our beautiful Oak Park Place Green Bay location. This position offers an exciting opportunity to join our growing organization in providing exceptional care to seniors in a warm and caring environment. As a smaller company, we cater to our residents' needs and take pride in providing an employee-friendly work environment. The hours for this role are from 4 PM to 8 PM one or two days a week, with additional shifts every other weekend from 8 AM to 4 PM. In this role, you will be the first point of contact for visitors and residents, greeting persons entering the establishment, determining the nature and purpose of their visit, and directing or escorting them to specific destinations. You will also be responsible for scheduling appointments and maintaining and updating appointment calendars. Answering telephones, providing information to callers, taking messages, or transferring calls to appropriate individuals will be part of your daily tasks. Additionally, you will create, maintain, and enter information into databases, set up and manage paper or electronic filing systems, and record information, updating paperwork, or maintaining documents such as attendance records and correspondence. Operating office equipment, such as fax machines, copiers, or phone systems, and arranging for repairs when equipment malfunctions will also be part of your responsibilities. This position is ideal for someone who enjoys working in a supportive environment and is committed to providing excellent customer service to our residents and their families.

Responsibilities

  • Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations.
  • Schedule appointments and maintain and update appointment calendars.
  • Answer telephones and provide information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Requirements

  • High School Diploma or GED
  • Customer service experience of at least 1 year (preferred)
  • Comfortable with Microsoft Office products
  • A pleasant and friendly attitude

Benefits

  • Health savings account
  • AD&D insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Adoption assistance
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Referral program
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