Front Desk Receptionist

$42,453 - $44,138/Yr

Law Office Of Amira Al-Alami - Pasadena, CA

Full-time - Entry Level

Pasadena, CA

1-10 employees

Professional, Scientific, and Technical Services

About the position

The Front Desk Receptionist at the Law Office of Amira Al Alami, Inc. is a full-time role focused on creating a welcoming environment for clients and visitors. This position is crucial for ensuring smooth operations at the front desk, requiring strong communication skills and the ability to manage multiple tasks efficiently. The receptionist will be the first point of contact, responsible for greeting visitors, managing phone systems, scheduling appointments, and providing customer support.

Responsibilities

• Greet and assist visitors and clients in a courteous manner.
• Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
• Schedule appointments and maintain an organized calendar for the office.
• Handle incoming and outgoing correspondence, including emails and packages.
• Maintain accurate filing systems for client records and office documents.
• Provide customer support by addressing inquiries and resolving issues as they arise.
• Utilize computer systems for data entry, appointment scheduling, and record keeping.
• Assist with administrative tasks as needed, including invoicing through QuickBooks.

Requirements

• Bilingual skills in Spanish are a must.
• Previous experience as a front desk receptionist is required.
• Proficiency in office management practices and procedures.
• Familiarity with phone systems and customer support techniques.
• Strong computer literacy, including proficiency in Microsoft Office Suite, Outlook, and SharePoint.
• Excellent organizational skills with attention to detail.
• Writing skills are a must, with the ability to write and read in Spanish and English.
• Ability to multitask effectively in a fast-paced environment.
• Strong interpersonal skills with a focus on providing exceptional service at the front desk.

Benefits

• Employee assistance program
• Employee discount
• Retirement plan